Shipping & Returns
Maelu is located in Atlanta, Georgia. All orders within the United States are shipped out within 1-5 business days after payment has been made via USPS and include tracking.
International orders are shipped via first class international mail and do not include a tracking number. If you would like a tracking number and insurance, please email me at Hello@MaeluDesigns.com with your request. Additional fees will apply.
Express shipping is also available for an additional fee.
If you are ever dissatisfied with a Maelu design, we will happily exchange your unworn item for you. Please let us know within 7 days of receiving your item and a new item will be sent out for an additional shipping fee once the original item is received back.
Please keep in mind every scarf is unique and may have slight differences in the pattern and dyes. This is the result of the block printing process where each pattern is individually hand stamped onto the fabric. Each batch of dyes will vary slightly due to the surrounding environmental elements at the time such as the moisture in the air, colors of the organic materials, drying time, etc.